Opportunity: Key Account Manager

What you’ll do on the job:

Drive sales overall growth of your accounts, securing sustainable and long-term pipeline and revenue opportunities while keeping an accurate forecast and maintaining C-suite customer relationships
Develop a strategic understanding of the customer's industry/business/markets/clusters
Develop and execute a comprehensive customer strategy
Work with our advocacy team and other relevant functions to define strategic Account Plans and remove roadblocks for smooth sales operations
Seek strategic expansion of customer network and strategic alliances to unlock new budget holders
Ensure proactive alignment of Document360’s value proposition to customers' needs and trends
Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
Utilise commercial and customer KPI’s to drive revenue and increase pipeline
Develop a positive working environment where success and achievements are recognised and celebrated

You'll meet our requirements:

Proven work experience as an Account Manager or Account Director selling to Enterprise clients.
Currently working in a UK based role working both EMEA and US markets
Essential experience in SaaS, tech, or recurring revenue businesses.
Experience in developing business within existing client accounts.
Experience working in a scale-up or growth SaaS business.
Experience with SaaS products.
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation, including executive and C-level.
Solid experience with CRM software (we utilise Pipedrive within our sales stack).
Experience delivering client-focused solutions to meet customer needs.
Proven ability to manage multiple account management projects simultaneously, while maintaining strong attention to detail.
Excellent listening, negotiation, and presentation skills.
Strong verbal and written communication abilities.
Strong problem-solving skills and the ability to think analytically in a fast-paced environment.
Experience with sales methodologies such as MEDDIC or SPIN is desirable.
Based within a commutable distance to London. (Travel to the London Bridge office approximately 2 days per week is required).

Benefits:

Compensation: £60,000–£70,000 base + commission (Total OTE: £120,000–£140,000)

Key Account Manager