Sales

Customer Success Specialist

Coimbatore, Tamil Nadu
Work Type: Full Time

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.


At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.

Our Products:

  • Biztalk360
  • Turbo360
  • Document360

“UK headquarters. Indian innovation. Global impact.”

Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.

We are on track towards $30 million in annual revenue – and we're just getting started.

 

Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.

 

Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.

 

What’s the job?  Customer Success Specialist

 

What you’ll do on the job:

  • Manage Client Portfolios
  • Analyse Customer Data and improve customer experience
  • Sustain business growth and profitability by maximising value
  • Minimise customer churn
  • Handle and resolve customer requests
  • Highly organised and able to multi-task
  • Self-driven and proactive in nature
  • knowledge of customer success process

Who’ll be a good fit:

  • Experience working with a CRM
  • Ability to deliver engaging presentations
  • Attention to details and good problem-solving skills
  • Excellent Interpersonal skills
  • Excellent written and verbal communication 

Perks: 

  • Collaborative and fun team.
  • Flat organizational structure.
  • Rewards and recognition.
  • Health care benefits.
  • Upskill allowance.
  • Located at the heart of the city with world class infrastructure

Equal Opportunities:

Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all.  Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.



 If this excites you, apply for this opportunity, and the team would love to get on a call with you to discuss further.

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